Retailer FAQs

You got questions, we have answers.

What's the cost to use Consignful?

There are no upfront fees to use Consignful. Consignful charges a 12% commission on total sales generated. Consignful’s suite of tools is free to use with 0% commission for your existing relationships.

For example, if you sell $100 worth of product in a month, Consignful would get a $12 cut and the other $88 would be split between the brand and retailer based on the agreed terms.

What is the commission split for the brand and retailer?

The brand controls the commission split with the minimum consignment fee being 50% (the retailer takes 50%) up to a maximum of 70% (the retailer takes 30%). 

What kind of stores can use Consignful?

Whether you’re a gift shop, clothing boutique, grocery store or some other independent retailer, Consignful is a great risk-free growth channel for you to introduce new brands. Consignful works with independent retailers (stores with 1 to 10 locations) in Canada and the United States.

What is the application process?

Once you apply for an account and are accepted, you will be able to set-up your store profile or we can set-up it for you (just send us your photography, and business details). You’ll then be able to browse brands and submit interest in working with them.

How do the inventory reports work?

At the end of each month, you’re required to input an inventory count of the products you have on hand. Our software will determine the number of units sold and seamlessly track your inventory from restocks to returns.

How does shipping work?

Brands are responsible for any shipping fees for products sent to the retailer. Return shipping fees are the responsibility of the brand when you request a return, and are the responsibility of the retailer when they issue a return. 

How do returns work?

All products consigned must be held by the retailer for at least 3 months (with the exception of seasonal items) before it can be returned to the brand. The retailer or brand can issue or request a return anytime after the 3 month period. Return shipping labels can easily be generated through Consignful.

How do payments work?

You’ll be invoiced for the quantity of products sold once you input your inventory counts.

Can I use Consignful for my existing brands and suppliers?

Consignful’s suite of consignment tools are completely free to use for any of your existing brands and suppliers.